
Dell™PowerEdge™650SystemsInstallationandTroubleshootingGuide Introduction Indicators, Messages, and Codes Finding Software Solutions Running th
NIC Connector The system's NIC provides fast communication between servers and workstations. FigureB-6 illustrates the pin numbers for the NIC
Back to Contents Page Abbreviations and Acronyms Dell™PowerEdge™650SystemsInstallationandTroubleshootingGuide A ampere(s) AC alternatin
DIMM dual in-line memory module DMA direct memory access DMI desktop management interface dpi dots per inch DRAM dynamic random-access memory
EPROM erasable programmable read-only memory ESD electrostatic discharge ESDI enhanced small-device interface ESM embedded server management
identification IDE integrated drive electronics IPX Internet packet exchange IRQ interrupt request ISA Industry-Standard Architecture KB ki
m meter(s) mA milliampere(s) mAh milliampere-hour(s) MB megabyte(s) MHz megahertz mm millimeter(s) ms millisecond(s) MS-DOS® Microsoft®
ns nanosecond(s) NTFS NT File System NVRAM nonvolatile random-access memory PCI Peripheral Component Interconnect PDU power distribution un
SCA Single Controller Architecture sec second(s) SDRAM synchronous dynamic random-access memory SIMM single in-line memory module SMBus syst
volt(s) direct current VGA video graphics array VRAM video random-access memory W watt(s) WH watt-hour(s) ZIF zero insertion force Back to
Back to Contents Page Introduction Dell™PowerEdge™650SystemsInstallationandTroubleshootingGuide Other Documents You May Need Your system
Back to Contents Page Jumpers, Switches, and Connectors Dell™PowerEdge™650SystemsInstallationandTroubleshootingGuide Jumpers—A General Exp
Back to Contents Page Indicators, Messages, and Codes Dell™PowerEdge™650SystemsInstallationandTroubleshootingGuide Front-Panel Indicators
Table 2-1. Front-PanelIndicatorCodes l The power button controls the power input to the system's power supply. l The two system identifi
System Messages System messages appear on the console during POST to notify you of a possible problem with the system. If you are performing console
BIOS Update Attempt Failed! Remote BIOS update attempt failed. Retry the BIOS update. If the problem persists, see "Getting Help." Caut
Invalid memory configuration detected. Potential corruption exists! Keyboard controller failure Faulty keyboard controller (faulty system board).
Non-system disk or disk error subsystem; no operating system on diskette or hard drive. problem persists, replace the faulty hard drive. See "Ha
System Beep Codes When an error that cannot be reported on the monitor occurs during a boot routine, the system may emit a series of beeps that iden
Warning Messages A warning message alerts you to a possible problem and asks you to take corrective action before the system continues a task. For e
Back to Contents Page Finding Software Solutions Dell™PowerEdge™650SystemsInstallationandTroubleshootingGuide Before You Begin Troublesh
Application Conflicts Some applications can leave unnecessary files or data behind after they are deleted from your system. Device drivers can also
Table A-1.SystemBoardJumperSettings System Board Connectors See FigureA-3 and TableA-2 for the location and description of the system bo
Back to Contents Page Running the System Diagnostics Dell™PowerEdge™650SystemsInstallationandTroubleshootingGuide Using Server Administrat
From the Utility Partition 1. As the system boots, press <F10> during POST. 2. From the utility partition main menu under Run System Uti
l The right side of the screen under Devices for Highlighted Group lists the specific devices within a particular test group. l The menu area consi
Back to Contents Page Troubleshooting Your System Dell™PowerEdge™650SystemsInstallationandTroubleshootingGuide If your system is not work
Start-up Routine It is important to look and listen to your system when trying to determine the source of a problem. Look and listen during the syste
Closing the System 1. Ensure that you did not leave tools or parts inside the system. 2. Place the cover over the sides of the chassis, and sli
If a video expansion card is not installed, go to step3. If a video expansion card is installed, remove the video card. See "Removing an Expans
If the problem is resolved, you must replace the faulty mouse. See "Getting Help." 3. Enter the System Setup program, and ensure that the
Problem l System error message indicates a problem. l Device connected to the port is not working. Action 1. Enter the System Setup program and
expansion cards and the lower slot supports PCI-X 64-bit, 133-MHz expansion cards. The hard-drive bays provide space for up to two IDE or SCSI drives
Backplane Board Connectors See FigureA-4 and TableA-3 for the location and description of the backplane board connectors. Figure A-4. Backplane B
Problem l Error message shows problem with the battery. l System Setup utility loses the system configuration information. l System date and tim
2. Lift the fan from the chassis. See "Removing a Fan Assembly" in "Installing System Components." 3. Reseat the fan. Ensu
If the tests are successful, the expansion cards may not have been properly installed. Troubleshooting the Microprocessor Problem l Error message
If no error messages occur during POST, continue to the next step. If there are error messages, the system board might be faulty. See "Getting
1. Enter the System Setup program and verify that the diskette drive is configured correctly. See "Using the System Setup Program" in the U
5. Open the system. See "Opening the System." 6. Ensure that the CD/diskette-drive interface cable is securely connected to the interpos
For information about testing the controller, see the SCSI controller's documentation. If the tests fail, continue to step2. 2. Reboot the sy
Back to Contents Page Installing System Components Dell™PowerEdge™650SystemsInstallationandTroubleshootingGuide System Board Components
Your system contains three fan assemblies. The three assemblies provide cooling for the processor, memory modules, and expansion cards. Removing a F
Installing a Fan Assembly 1. Align the replacement fan assembly's connector with the connector on the system board and the pegs on the chass
Table A-4.RiserCardConnectors Disabling a Forgotten Password The system's software security features include a system password and a s
Removing an Expansion Card 1. Open the system. See "Opening the System" in Troubleshooting Your System." 2. Disconnect any
Installing Memory Modules 1. Open the system. See "Opening the System" in Troubleshooting Your System." 2. Locate the memory modu
It is possible to upgrade your processor to take advantage of future options in speed and functionality. Each processor and its associated level 2 (L2
9. Unpack the new processor. If any of the pins on the processor appear bent, see "Getting Help." 10. Align the pin-1 corner of the pro
See "Running the System Diagnostics" for information about running the diagnostics and troubleshooting processor problems. System Battery
6. Close the system. See "Closing the System" in "Troubleshooting Your System." 7. Enter the System Setup program to confirm
Installing the Power Supply 1. Lower the power supply into the chassis and slide it forward until the securing tabs on the power supply are engag
Back to Contents Page Installing Drives Dell™PowerEdge™650SystemsInstallationandTroubleshootingGuide SCSI Configuration Information Conf
l To boot from an IDE or SCSI RAID array, the drive must be connected to the RAID controller card. See the documentation that accompanied the control
Installing a Hard Drive 1. Align the hard-drive mounting holes with the holes in the drive carrier. 2. Using a #2 Phillips screwdriver, instal
To assign a new password using the System Setup program, see "Using the System Setup Program" in your User's Guide. Back to Contents P
1. Open the system. See "Opening the System" in "Troubleshooting Your System." 2. Disconnect the interface cable from the CD/d
Installing the CD and Diskette Drives 1. Align the diskette drive's mounting holes with the retaining pins on the drive tray. See Figure7-4
Back to Contents Page Getting Help Dell™PowerEdge™650SystemsInstallationandTroubleshootingGuide Technical Assistance Dell Enterprise Tra
www.dell.com/la (for Latin American countries) l Anonymous file transfer protocol (FTP) ftp.dell.com/ Log in as user:anonymous, and use your e-ma
Dell Enterprise Training and Certification Dell Enterprise Training and Certification is available; see www.dell.com/training for more information.
Contacting Dell To contact Dell electronically, you can access the following websites: l www.dell.com l support.dell.com (technical support) l
Corporate Sales toll-free:1-800-808-385 Transaction Sales toll-free:1-800-808-312 Fax toll-free:1-800-818-341 Austria (Vienna) Internationa
Large Corporate Accounts Key Accounts toll-free:8008582628 Large Corporate Accounts North toll-free:8008582999 Large Corporate Accounts No
International Access Code: 00 Country Code: 49 City Code: 6103 E-mail: [email protected] Technical Support 06103766-7200
Global Segment Japan 044-556-3469 Individual User 044-556-1760 Faxbox Service 044-556-3490 Switchboard 044-556-4300 Korea (Seoul) Internatio
Back to Contents Page I/O Connectors Dell™PowerEdge™650SystemsInstallationandTroubleshootingGuide I/O Connectors Serial Connector PS/2
Nicaragua General Support 001-800-220-1006 Norway (Lysaker) International Access Code: 00 Country Code: 47 Website: support.euro.dell.com E
Switchboard 917229200 Fax 917229583 Sweden (Upplands Vasby) International Access Code: 00 Country Code: 46 City Code: 8 Website: suppor
Back to Contents Page (1-877-335-5638) Software Application Support toll-free:1-800-433-9005 Employee Purchase Program (EPP) Customers toll-fr
Back to Contents Page Dell™PowerEdge™650SystemsInstallationandTroubleshootingGuide Notes, Notices, and Cautions Abbreviations and Acronyms
The default designation of the integrated serial connector is COM1. When you add an expansion card containing a serial connector that has the same des
Video Connector You can attach a VGA-compatible monitor to the system's integrated video controller using a 15-pin high-density D-subminiature
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