Dell PowerEdge 650 Manuale Utente

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Dell™PowerEdge™650SystemsInstallationandTroubleshootingGuide
Introduction
Indicators, Messages, and Codes
Finding Software Solutions
Running the System Diagnostics
Troubleshooting Your System
Installing System Components
Installing Drives
Getting Help
Jumpers, Switches, and Connectors
I/O Connectors
Abbreviations and Acronyms
Information in this document is subject to change without notice.
©2003DellComputerCorporation.Allrightsreserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, PowerEdge, Dell OpenManage, DellNet, Dell Precision, Dimension, Inspiron, OptiPlex, and Latitude are trademarks of Dell Computer
Corporation; Intel is a registered trademark of Intel Corporation; MS-DOS is a registered trademark of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation
disclaims any proprietary interest in trademarks and trade names other than its own.
Initial release: May 2003
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
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Sommario

Pagina 1

Dell™PowerEdge™650SystemsInstallationandTroubleshootingGuide Introduction Indicators, Messages, and Codes Finding Software Solutions Running th

Pagina 2 - System Board Jumpers

NIC Connector The system's NIC provides fast communication between servers and workstations. FigureB-6 illustrates the pin numbers for the NIC

Pagina 3 - System Board Connectors

Back to Contents Page Abbreviations and Acronyms Dell™PowerEdge™650SystemsInstallationandTroubleshootingGuide A ampere(s) AC alternatin

Pagina 4 - Riser Card Connectors

DIMM dual in-line memory module DMA direct memory access DMI desktop management interface dpi dots per inch DRAM dynamic random-access memory

Pagina 5

EPROM erasable programmable read-only memory ESD electrostatic discharge ESDI enhanced small-device interface ESM embedded server management 

Pagina 6 - Back to Contents Page

identification IDE integrated drive electronics IPX Internet packet exchange IRQ interrupt request ISA Industry-Standard Architecture KB ki

Pagina 7 - I/O Connectors

m meter(s) mA milliampere(s) mAh milliampere-hour(s) MB megabyte(s) MHz megahertz mm millimeter(s) ms millisecond(s) MS-DOS® Microsoft®

Pagina 8

ns nanosecond(s) NTFS NT File System NVRAM nonvolatile random-access memory PCI Peripheral Component Interconnect PDU power distribution un

Pagina 9 - USB Connector

SCA Single Controller Architecture sec second(s) SDRAM synchronous dynamic random-access memory SIMM single in-line memory module SMBus syst

Pagina 10 - Network Cable Requirements

volt(s) direct current VGA video graphics array VRAM video random-access memory W watt(s) WH watt-hour(s) ZIF zero insertion force Back to

Pagina 11 - Abbreviations and Acronyms

Back to Contents Page Introduction Dell™PowerEdge™650SystemsInstallationandTroubleshootingGuide Other Documents You May Need Your system

Pagina 12

Back to Contents Page Jumpers, Switches, and Connectors Dell™PowerEdge™650SystemsInstallationandTroubleshootingGuide Jumpers—A General Exp

Pagina 13

Back to Contents Page Indicators, Messages, and Codes Dell™PowerEdge™650SystemsInstallationandTroubleshootingGuide Front-Panel Indicators

Pagina 14

 Table 2-1. Front-PanelIndicatorCodes l The power button controls the power input to the system's power supply. l The two system identifi

Pagina 15

System Messages System messages appear on the console during POST to notify you of a possible problem with the system. If you are performing console

Pagina 16

BIOS Update Attempt Failed! Remote BIOS update attempt failed. Retry the BIOS update. If the problem persists, see "Getting Help." Caut

Pagina 17

Invalid memory configuration detected. Potential corruption exists! Keyboard controller failure Faulty keyboard controller (faulty system board).

Pagina 18

Non-system disk or disk error subsystem; no operating system on diskette or hard drive. problem persists, replace the faulty hard drive. See "Ha

Pagina 19 - Introduction

System Beep Codes When an error that cannot be reported on the monitor occurs during a boot routine, the system may emit a series of beeps that iden

Pagina 20

Warning Messages A warning message alerts you to a possible problem and asks you to take corrective action before the system continues a task. For e

Pagina 21

Back to Contents Page Finding Software Solutions Dell™PowerEdge™650SystemsInstallationandTroubleshootingGuide Before You Begin Troublesh

Pagina 22 - System Messages

Application Conflicts Some applications can leave unnecessary files or data behind after they are deleted from your system. Device drivers can also

Pagina 23

 Table A-1.SystemBoardJumperSettings System Board Connectors See FigureA-3 and TableA-2 for the location and description of the system bo

Pagina 24

Back to Contents Page Running the System Diagnostics Dell™PowerEdge™650SystemsInstallationandTroubleshootingGuide Using Server Administrat

Pagina 25

 From the Utility Partition 1. As the system boots, press <F10> during POST. 2. From the utility partition main menu under Run System Uti

Pagina 26 - System Beep Codes

l The right side of the screen under Devices for Highlighted Group lists the specific devices within a particular test group. l The menu area consi

Pagina 27 - Diagnostics Messages

Back to Contents Page Troubleshooting Your System Dell™PowerEdge™650SystemsInstallationandTroubleshootingGuide  If your system is not work

Pagina 28 - Finding Software Solutions

Start-up Routine It is important to look and listen to your system when trying to determine the source of a problem. Look and listen during the syste

Pagina 29 - IRQ Assignment Conflicts

Closing the System 1. Ensure that you did not leave tools or parts inside the system. 2. Place the cover over the sides of the chassis, and sli

Pagina 30 - System Diagnostics Features

If a video expansion card is not installed, go to step3. If a video expansion card is installed, remove the video card. See "Removing an Expans

Pagina 31 - From the Utility Partition

If the problem is resolved, you must replace the faulty mouse. See "Getting Help." 3. Enter the System Setup program, and ensure that the

Pagina 32 - Error Messages

Problem l System error message indicates a problem. l Device connected to the port is not working. Action 1. Enter the System Setup program and

Pagina 33 - Troubleshooting Your System

expansion cards and the lower slot supports PCI-X 64-bit, 133-MHz expansion cards. The hard-drive bays provide space for up to two IDE or SCSI drives

Pagina 34 - Opening the System

Backplane Board Connectors See FigureA-4 and TableA-3 for the location and description of the backplane board connectors. Figure A-4. Backplane B

Pagina 35 - Checking the Equipment

Problem l Error message shows problem with the battery. l System Setup utility loses the system configuration information. l System date and tim

Pagina 36 - Troubleshooting the Mouse

2. Lift the fan from the chassis. See "Removing a Fan Assembly" in "Installing System Components." 3. Reseat the fan. Ensu

Pagina 37 - Problem

If the tests are successful, the expansion cards may not have been properly installed. Troubleshooting the Microprocessor Problem l Error message

Pagina 38 - Inside the System

If no error messages occur during POST, continue to the next step. If there are error messages, the system board might be faulty. See "Getting

Pagina 39 - Troubleshooting a Wet System

1. Enter the System Setup program and verify that the diskette drive is configured correctly. See "Using the System Setup Program" in the U

Pagina 40

5. Open the system. See "Opening the System." 6. Ensure that the CD/diskette-drive interface cable is securely connected to the interpos

Pagina 41

For information about testing the controller, see the SCSI controller's documentation. If the tests fail, continue to step2. 2. Reboot the sy

Pagina 42

Back to Contents Page Installing System Components Dell™PowerEdge™650SystemsInstallationandTroubleshootingGuide System Board Components 

Pagina 43

Your system contains three fan assemblies. The three assemblies provide cooling for the processor, memory modules, and expansion cards. Removing a F

Pagina 44 - Troubleshooting a CD Drive

Installing a Fan Assembly 1. Align the replacement fan assembly's connector with the connector on the system board and the pegs on the chass

Pagina 45

 Table A-4.RiserCardConnectors Disabling a Forgotten Password The system's software security features include a system password and a s

Pagina 46

 Removing an Expansion Card  1. Open the system. See "Opening the System" in Troubleshooting Your System." 2. Disconnect any

Pagina 47 - Fan Assemblies

Installing Memory Modules 1. Open the system. See "Opening the System" in Troubleshooting Your System." 2. Locate the memory modu

Pagina 48 - Removing a Fan Assembly

It is possible to upgrade your processor to take advantage of future options in speed and functionality. Each processor and its associated level 2 (L2

Pagina 49 - Expansion Cards

9. Unpack the new processor. If any of the pins on the processor appear bent, see "Getting Help." 10. Align the pin-1 corner of the pro

Pagina 50 - System Memory

See "Running the System Diagnostics" for information about running the diagnostics and troubleshooting processor problems. System Battery 

Pagina 51 - Upgrading the Processor

6. Close the system. See "Closing the System" in "Troubleshooting Your System." 7. Enter the System Setup program to confirm

Pagina 52 - Replacing the Processor

Installing the Power Supply 1. Lower the power supply into the chassis and slide it forward until the securing tabs on the power supply are engag

Pagina 53

Back to Contents Page Installing Drives Dell™PowerEdge™650SystemsInstallationandTroubleshootingGuide SCSI Configuration Information Conf

Pagina 54 - System Battery

l To boot from an IDE or SCSI RAID array, the drive must be connected to the RAID controller card. See the documentation that accompanied the control

Pagina 55 - Power Supply

Installing a Hard Drive 1. Align the hard-drive mounting holes with the holes in the drive carrier. 2. Using a #2 Phillips screwdriver, instal

Pagina 56 - Installing the Power Supply

To assign a new password using the System Setup program, see "Using the System Setup Program" in your User's Guide. Back to Contents P

Pagina 57 - Installing Drives

1. Open the system. See "Opening the System" in "Troubleshooting Your System." 2. Disconnect the interface cable from the CD/d

Pagina 58 - Hard Drives

Installing the CD and Diskette Drives 1. Align the diskette drive's mounting holes with the retaining pins on the drive tray. See Figure7-4

Pagina 59 - CD/Diskette Drives

Back to Contents Page Getting Help Dell™PowerEdge™650SystemsInstallationandTroubleshootingGuide Technical Assistance Dell Enterprise Tra

Pagina 60

www.dell.com/la (for Latin American countries) l Anonymous file transfer protocol (FTP) ftp.dell.com/ Log in as user:anonymous, and use your e-ma

Pagina 61

Dell Enterprise Training and Certification Dell Enterprise Training and Certification is available; see www.dell.com/training for more information.

Pagina 62 - Getting Help

Contacting Dell To contact Dell electronically, you can access the following websites: l www.dell.com l support.dell.com (technical support) l 

Pagina 63 - Technical Support Service

Corporate Sales toll-free:1-800-808-385 Transaction Sales toll-free:1-800-808-312 Fax toll-free:1-800-818-341 Austria (Vienna) Internationa

Pagina 64 - Before You Call

Large Corporate Accounts Key Accounts toll-free:8008582628 Large Corporate Accounts North toll-free:8008582999 Large Corporate Accounts No

Pagina 65 - Contacting Dell

International Access Code: 00 Country Code: 49 City Code: 6103 E-mail: [email protected]  Technical Support 06103766-7200

Pagina 66

Global Segment Japan 044-556-3469 Individual User 044-556-1760 Faxbox Service 044-556-3490 Switchboard 044-556-4300 Korea (Seoul) Internatio

Pagina 67

Back to Contents Page I/O Connectors Dell™PowerEdge™650SystemsInstallationandTroubleshootingGuide I/O Connectors Serial Connector PS/2

Pagina 68

Nicaragua General Support 001-800-220-1006 Norway (Lysaker) International Access Code: 00 Country Code: 47 Website: support.euro.dell.com  E

Pagina 69

Switchboard 917229200 Fax 917229583 Sweden (Upplands Vasby) International Access Code: 00 Country Code: 46 City Code: 8 Website: suppor

Pagina 70

Back to Contents Page  (1-877-335-5638) Software Application Support toll-free:1-800-433-9005 Employee Purchase Program (EPP) Customers toll-fr

Pagina 71

Back to Contents Page Dell™PowerEdge™650SystemsInstallationandTroubleshootingGuide Notes, Notices, and Cautions Abbreviations and Acronyms

Pagina 72

The default designation of the integrated serial connector is COM1. When you add an expansion card containing a serial connector that has the same des

Pagina 73 - Notes, Notices, and Cautions

Video Connector You can attach a VGA-compatible monitor to the system's integrated video controller using a 15-pin high-density D-subminiature

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