www.dell.com | support.dell.comDell™ XPS 400Owner’s ManualFlexBays (2) for optionalfloppy drive or optional Media Card Readerhard-drive activity light
10 Finding Informationwww.dell.com | support.dell.com• Service Tag and Express Service Code • Microsoft Windows License LabelService Tag and Microsoft
100 Removing and Installing Partswww.dell.com | support.dell.com5Disconnect the USB cable on the back of the Media Card Reader to the front panel USB
Removing and Installing Parts 101Installing a Media Card Reader CAUTION: Before you begin any of the procedures in this section, follow the safety in
102 Removing and Installing Partswww.dell.com | support.dell.com7Connect the FlexBay USB cable to the back of the Media Card Reader and to the Media C
Removing and Installing Parts 103Removing a CD/DVD Drive1Follow the procedures in "Before You Begin" on page 63.2Remove the computer cover (
104 Removing and Installing Partswww.dell.com | support.dell.com4Slide the drive release mechanism to the right to release the shoulder screw and slid
Removing and Installing Parts 1053Slide the drive into the drive bay until the drive clicks into position.4Connect the power cable to the drive and th
106 Removing and Installing Partswww.dell.com | support.dell.comBatteryReplacing the Battery CAUTION: Before you begin any of the procedures in this
Removing and Installing Parts 1077Replace the computer cover. NOTICE: To connect a network cable, first plug the cable into the network device and th
108 Removing and Installing Partswww.dell.com | support.dell.comWD741bk2.book Page 108 Thursday, July 20, 2006 10:44 AM
Appendix 109AppendixSpecificationsProcessorProcessor type Intel® Pentium® 4 Socket-T with Hyper-Threading technologyCache 1 MB or 2 MBMemoryType dual-
Finding Information 11• Solutions — Troubleshooting hints and tips, articles from technicians, online courses, frequently asked questions • Community
110 Appendixwww.dell.com | support.dell.comExpansion BusBus type PCI 32 bitPCI Express x1, x4, and x16Bus speed PCI: 33 MHzPCI Express:100 MHzBus thro
Appendix 111DrivesExternally accessible:two 3.5-inch drive bays (FlexBay)two 5.25-inch drive baysAvailable devicesserial ATA drives (2), floppy drive,
112 Appendixwww.dell.com | support.dell.comControls and LightsPower control push buttonPower light green light — Blinking green in sleep state; solid
Appendix 113System SetupOverviewUse system setup as follows: • To change the system configuration information after you add, change, or remove any har
114 Appendixwww.dell.com | support.dell.comEntering System Setup1Turn on (or restart) your computer.2When the blue DELL™ logo is displayed, you must w
Appendix 115Options List — This field appears on the left side of the system setup window. The field is a scrollable list containing features that def
116 Appendixwww.dell.com | support.dell.comSystem Setup Options NOTE: Depending on your computer and installed devices, the items listed in this sect
Appendix 117USB for FlexBay This field enables and disables the internal USB for FlexBay.Off = Internal USB for FlexBay is disabled.On = Internal USB
118 Appendixwww.dell.com | support.dell.comPower ManagementAC Recovery Determines what happens when AC power is restored to the computer.Auto Power On
Appendix 119Boot SequenceThis feature allows you to change the boot sequence for devices. NOTICE: If you modify any boot sequence settings, save the
12 Finding Informationwww.dell.com | support.dell.com• How to use Windows XP• Documentation for my computer • Documentation for devices (such as a mod
120 Appendixwww.dell.com | support.dell.com3When F2 = Setup, F12 = Boot Menu appears in the upper-right corner of the screen, press <F12>.If you
Appendix 121Clearing Forgotten Passwords CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Produ
122 Appendixwww.dell.com | support.dell.com10Close the computer cover (see page 107). NOTICE: To connect a network cable, first plug the cable into t
Appendix 123MouseIf your screen cursor skips or moves abnormally, clean the mouse. To clean a non-optical mouse:1Turn the retainer ring on the undersi
124 Appendixwww.dell.com | support.dell.comthe verification of appropriate functionality of the computer and all Dell-installed hardware. In addition
Appendix 125This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:This device may not cause harmful
126 Appendixwww.dell.com | support.dell.comFCC Identification InformationThe following information is provided on the device or devices covered in thi
Appendix 127Argentina (Buenos Aires)International Access Code: 00Country Code: 54City Code: 11Website: www.dell.com.arE-mail: [email protected]
128 Appendixwww.dell.com | support.dell.comBarbados General Support1-800-534-3066Belgium (Brussels)International Access Code: 00Country Code: 32City C
Appendix 129Canada (North York, Ontario)International Access Code: 011Online Order Status: www.dell.ca/ostatusAutoTech (automated technical support)to
Setting Up and Using Your Computer 13Setting Up and Using Your ComputerSetting Up a Printer NOTICE: Complete the operating system setup before you co
130 Appendixwww.dell.com | support.dell.comChina (Xiamen)Country Code: 86City Code: 592Technical Support website: support.dell.com.cnTechnical Support
Appendix 131Czech Republic (Prague)International Access Code: 00Country Code: 420Website: support.euro.dell.comE-mail: [email protected] Su
132 Appendixwww.dell.com | support.dell.comFrance (Paris) (Montpellier)International Access Code: 00Country Code: 33City Codes: (1) (4)Website: suppor
Appendix 133GreeceInternational Access Code: 00Country Code: 30Website: support.euro.dell.comE-mail: support.euro.dell.com/gr/en/emaildell/Technical S
134 Appendixwww.dell.com | support.dell.comIreland (Cherrywood)International Access Code: 16Country Code: 353City Code: 1Website: support.euro.dell.co
Appendix 135Japan (Kawasaki)International Access Code: 001Country Code: 81City Code: 44Website: support.jp.dell.comTechnical Support (servers)toll-fre
136 Appendixwww.dell.com | support.dell.comLatin America Customer Technical Support (Austin, Texas, U.S.A.)512 728-4093Customer Service (Austin, Texas
Appendix 137MexicoInternational Access Code: 00Country Code: 52Customer Technical Support001-877-384-8979or 001-877-269-3383Sales50-81-8800or 01-800-8
138 Appendixwww.dell.com | support.dell.comNicaragua General Support001-800-220-1006Norway (Lysaker)International Access Code: 00Country Code: 47Websi
Appendix 139Singapore (Singapore)International Access Code: 005Country Code: 65Website: support.ap.dell.comTechnical Support (Dimension, Inspiron, and
14 Setting Up and Using Your Computerwww.dell.com | support.dell.comConnecting a USB Printer NOTE: You can connect USB devices while the computer is
140 Appendixwww.dell.com | support.dell.comSpain (Madrid)International Access Code: 00Country Code: 34City Code: 91Website: support.euro.dell.comE-mai
Appendix 141Tai wa nInternational Access Code: 002Country Code: 886Website: support.ap.dell.comE-mail: [email protected] Support (OptiPlex,
142 Appendixwww.dell.com | support.dell.comU.K. (Bracknell)International Access Code: 00Country Code: 44City Code: 1344Website: support.euro.dell.comC
Appendix 143U.S.A. (Austin, Texas)International Access Code: 011Country Code: 1Automated Order-Status Servicetoll-free: 1-800-433-9014AutoTech (portab
144 Appendixwww.dell.com | support.dell.comWD741bk2.book Page 144 Thursday, July 20, 2006 10:44 AM
Index 145IndexAaudio. See soundBbatteryproblems, 37replacing, 106BIOS, 113boot sequenceabout, 119changing, 119-120option settings, 119bootingto a USB
146 Index146 IndexDVD driveproblems, 38DVDs, 18playing, 16Ee-mailproblems, 39error messagesdiagnostic lights, 53troubleshooting, 41FFiles and Settings
Index 147mouseproblems, 45Nnetworkconnector, 68Network Setup Wizard, 24problems, 46setting up, 23Network Setup Wizard, 24Ooperating systemreinstalling
148 Index148 Indexsettingssystem setup, 113Setup Diagram, 9softwareHyper-Threading, 27problems, 43-44soundproblems, 49volume, 49sound connectors, 67sp
Setting Up and Using Your Computer 15 NOTE: If you use a dial-up connection, you need an add-in PCI modem expansion card.If you are using a dial-up c
16 Setting Up and Using Your Computerwww.dell.com | support.dell.comPlaying CDs and DVDs NOTICE: Do not press down on the CD or DVD tray when you ope
Setting Up and Using Your Computer 17A DVD player includes the following basic buttons:For more information on playing CDs or DVDs, click Help on the
18 Setting Up and Using Your Computerwww.dell.com | support.dell.comAdjusting the PictureIf an error message notifies you that the current resolution
Setting Up and Using Your Computer 193To copy the CD or DVD:•If you have one CD or DVD drive, ensure that the settings are correct and click the Disc
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates
20 Setting Up and Using Your Computerwww.dell.com | support.dell.comHelpful Tips• Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or
Setting Up and Using Your Computer 21For information on installing a Media Card Reader, see "Installing a Media Card Reader" on page 101.To
22 Setting Up and Using Your Computerwww.dell.com | support.dell.comIf you purchased a graphics card that supports dual monitors, follow these instruc
Setting Up and Using Your Computer 23Connecting a TV NOTE: To connect a TV to your computer, you must purchase an S-video cable, which is available a
24 Setting Up and Using Your Computerwww.dell.com | support.dell.comNetwork Setup WizardThe Microsoft® Windows® XP operating system provides a Network
Setting Up and Using Your Computer 25Standby ModeStandby mode conserves power by turning off the display and the hard drive after a time-out. When the
26 Setting Up and Using Your Computerwww.dell.com | support.dell.com3Under or pick a Control Panel icon, click Power Options.4Define your power settin
Setting Up and Using Your Computer 27Hibernate TabThe Hibernate tab allows you to enable hibernate mode. If you want to use the hibernate settings you
28 Setting Up and Using Your Computerwww.dell.com | support.dell.comAbout Your RAID ConfigurationThis section provides an overview of the RAID configu
Setting Up and Using Your Computer 29 NOTICE: Because RAID level 0 configurations provide no data redundancy, if one drive fails, then the data on th
Contents 3ContentsFinding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Setting Up and Using Your ComputerSetting U
30 Setting Up and Using Your Computerwww.dell.com | support.dell.comand the Intel Matrix Storage Console. Both methods require that you set your compu
Setting Up and Using Your Computer 318Select the desired capacity for the volume, and press <Enter>. The default value is the maximum available
32 Setting Up and Using Your Computerwww.dell.com | support.dell.com4Press <y> to confirm the deletion of the RAID volume.5Press <Esc> to
Setting Up and Using Your Computer 33 NOTE: If you do not see an Actions menu option, you have not yet set your computer to RAID-enabled mode (see pa
34 Setting Up and Using Your Computerwww.dell.com | support.dell.com6From the drop-down box, select RAID 0 as the RAID level. NOTE: Select the strip
Setting Up and Using Your Computer 35Creating a Spare Hard DriveA spare hard drive may be created with a RAID level 1 configuration. The spare hard dr
36 Setting Up and Using Your Computerwww.dell.com | support.dell.comUsing Intel® Viiv™ Quick Resume Technology (Optional)When running in the Intel Vii
Solving Problems 37Solving ProblemsTroubleshooting TipsFollow these tips when you troubleshoot your computer:• If you added or removed a part before t
38 Solving Problemswww.dell.com | support.dell.comDrive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety i
Solving Problems 39Problems writing to a CD/DVD-RW driveHard drive problemsE-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the
4 ContentsHyper-Threading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27About Your RAID Configuration . . . . . . . . . . . .
40 Solving Problemswww.dell.com | support.dell.comCHECK THE TELEPHONE LINE CONNECTION —CHECK THE TELEPHONE JACK —CONNECT THE MODEM DIRECTLY TO THE TEL
Solving Problems 41Error MessagesIf the message is not listed, see the documentation for the operating system or the program that was running when the
42 Solving Problemswww.dell.com | support.dell.comMedia Card Reader ProblemsKeyboard Problems CAUTION: Before you begin any of the procedures in this
Solving Problems 43Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in t
44 Solving Problemswww.dell.com | support.dell.comA program is designed for an earlier Windows operating systemA solid blue screen appearsOther softwa
Solving Problems 45Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Inf
46 Solving Problemswww.dell.com | support.dell.comNetwork Problems CAUTION: Before you begin any of the procedures in this section, follow the safety
Solving Problems 47Power Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Info
48 Solving Problemswww.dell.com | support.dell.comPrinter Problems CAUTION: Before you begin any of the procedures in this section, follow the safety
Solving Problems 49Sound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Contents 5Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Power Problems. . . . . . . . . . . . . . . . . . . . .
50 Solving Problemswww.dell.com | support.dell.comNo sound from headphonesVideo and Monitor Problems CAUTION: Before you begin any of the procedures
Solving Problems 51If the screen is difficult to readTEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with ano
52 Solving Problemswww.dell.com | support.dell.comWD741bk2.book Page 52 Thursday, July 20, 2006 10:44 AM
Troubleshooting Tools 53Troubleshooting ToolsDiagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the safety ins
54 Troubleshooting Toolswww.dell.com | support.dell.comA possible graphics card failure has occurred.• If the computer has a graphics card, remove the
Troubleshooting Tools 55A possible expansion card failure has occurred.1Determine if a conflict exists by removing a card (not a graphics card) and re
56 Troubleshooting Toolswww.dell.com | support.dell.comDell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the s
Troubleshooting Tools 573If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for
58 Troubleshooting Toolswww.dell.com | support.dell.comIdentifying DriversIf you experience a problem with any device, identify whether the driver is
Troubleshooting Tools 59Manually Reinstalling Drivers 1After copying the required driver files to your hard drive, click the Start button and right-cl
6 ContentsRemoving the Computer Cover. . . . . . . . . . . . . . . . . . . . . . . . . . 68Inside View of Your Computer. . . . . . . . . . . . . . .
60 Troubleshooting Toolswww.dell.com | support.dell.comUsing Microsoft Windows XP System RestoreThe Microsoft Windows XP operating system provides Sys
Troubleshooting Tools 61Undoing the Last System Restore NOTICE: Before you undo the last system restore, save and close all open files and exit any o
62 Troubleshooting Toolswww.dell.com | support.dell.com4On the next screen, click Confirm.The restore process takes approximately 6–10 minutes to comp
Removing and Installing Parts 63Removing and Installing PartsBefore You BeginThis chapter provides procedures for removing and installing the componen
64 Removing and Installing Partswww.dell.com | support.dell.comBefore Working Inside Your ComputerUse the following safety guidelines to help protect
Removing and Installing Parts 65Front View of the Computer1 cover latch release Use this latch to remove the cover. See "Removing the Computer C
66 Removing and Installing Partswww.dell.com | support.dell.com5 IEEE 1394 connector (optional)Use the optional IEEE 1394 connector for high-speed dat
Removing and Installing Parts 67Back View of the Computer231541 power connector Insert the power cable.2 sound card connectors (5)• Line-in connector
68 Removing and Installing Partswww.dell.com | support.dell.comRemoving the Computer Cover CAUTION: Before you begin any of the procedures in this se
Removing and Installing Parts 695Locate the three hinge tabs on the bottom edge of the computer.6Grip the sides of the computer cover and pivot the co
Contents 75 AppendixSpecifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109System Setup. . . . . . . . . . . . . . . .
70 Removing and Installing Partswww.dell.com | support.dell.comInside View of Your Computer CAUTION: Before you begin any of the procedures in this s
Removing and Installing Parts 71System Board Componentsmemory module connectors (1, 2, 3, 4)main power connectorprocessor and heat sink connectorfan c
72 Removing and Installing Partswww.dell.com | support.dell.comMemoryYou can increase your computer memory by installing memory modules on the system
Removing and Installing Parts 73 NOTE: Memory purchased from Dell is covered under your computer warranty. NOTICE: If you remove your original memory
74 Removing and Installing Partswww.dell.com | support.dell.comInstalling Memory CAUTION: Before you begin any of the procedures in this section, fol
Removing and Installing Parts 755Align the notch on the bottom of the module with the crossbar in the connector. NOTICE: To avoid damage to the memor
76 Removing and Installing Partswww.dell.com | support.dell.com NOTICE: To connect a network cable, first plug the cable into the network wall jack a
Removing and Installing Parts 77PCI CardsIf you are installing or replacing a card, follow the procedures in the next section. If you are removing but
78 Removing and Installing Partswww.dell.com | support.dell.com3Push the two release tabs on the card retention door from the inside to pivot the door
Removing and Installing Parts 79 CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard again
8 ContentsWD741bk2.book Page 8 Thursday, July 20, 2006 10:44 AM
80 Removing and Installing Partswww.dell.com | support.dell.com10Close the card retention door by snapping it into place to secure the card(s). NOTIC
Removing and Installing Parts 81 NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the com
82 Removing and Installing Partswww.dell.com | support.dell.comInstalling a PCI Express Card1Follow the procedures in "Before You Begin" on
Removing and Installing Parts 834If your computer includes a card retention mechanism:aPivot the mechanism upward and gently squeeze in on the sides t
84 Removing and Installing Partswww.dell.com | support.dell.com7Pull the securing tab, grasp the card by its top corners, and then ease it out of its
Removing and Installing Parts 8511Ensure that:• The tops of all cards and filler brackets are flush with the alignment bar.• The notch in the top of t
86 Removing and Installing Partswww.dell.com | support.dell.com15If you installed an add-in network adapter and want to disable the integrated network
Removing and Installing Parts 874Push the two release tabs on the card retention door toward each other and pivot the door open. Because the door is c
88 Removing and Installing Partswww.dell.com | support.dell.com NOTICE: Ensure that you release the securing tab to unseat the card. If the card is n
Removing and Installing Parts 89Drive Panels CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the P
Finding Information 9Finding InformationWhat Are You Looking For? Find It Here• Warranty information• Terms and conditions (U.S. only)• Safety instruc
90 Removing and Installing Partswww.dell.com | support.dell.com3Push from the inside and pivot the drive panel to the left to release the panel from i
Removing and Installing Parts 911Slide the tab on the left side of the drive-panel insert under the center drive panel tab.2Rotate the drive-panel ins
92 Removing and Installing Partswww.dell.com | support.dell.comDrivesYour computer supports:• Two hard drives (Serial ATA)• Two FlexBay drives (can co
Removing and Installing Parts 93 NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as
94 Removing and Installing Partswww.dell.com | support.dell.comInstalling a Hard Drive1Unpack the replacement hard drive, and prepare it for installat
Removing and Installing Parts 95 NOTICE: To connect a network cable, first plug the cable in to the network wall jack and then plug the cable in to t
96 Removing and Installing Partswww.dell.com | support.dell.com8Check all connectors to be certain that they are properly cabled and firmly seated.9Re
Removing and Installing Parts 975Pull the sliding plate to the right and hold in place.6Slide the floppy drive out of the floppy drive bay.power cable
98 Removing and Installing Partswww.dell.com | support.dell.comInstalling a Floppy Drive1If you are installing a new floppy drive, remove the shoulder
Removing and Installing Parts 99Media Card ReaderFor information on using the Media Card Reader, see "Using a Media Card Reader (Optional)"
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