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A program stops responding
A program crashes repeatedly
End the program —
1. Press <Ctrl><Shift><Esc> simultaneously.
2. Click Applications.
3. Click the program that is no longer responding.
4. Click End Task.
Check the software documentation —
If necessary, uninstall and then reinstall the program.
A program is designed for an earlier Microsoft Windows operating system
Run the Program Compatibility Wizard —
The Program Compatibility Wizard configures a program so it runs in an environment similar to non-Windows XP operating system environments.
1. Click the Start button, point to All Programs® Accessories, and then click Program Compatibility Wizard.
2. In the welcome screen, click Next.
3. Follow the instructions on the screen.
A solid blue screen appears
Turn the computer off —
If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds
until the computer turns off. Then restart your computer.
Dell MediaDirect problems
Check the Dell MediaDirect help file for information —
Click the question mark icon at the bottom of the Dell MediaDirect screen to access Help.
To play movies with Dell MediaDirect, you must have a DVD drive and the Dell DVD Player —
If you purchased a DVD drive with your computer, this software should already be installed.
Video Quality problems —
Turn off the Use Hardware Acceleration option. This feature takes advantage of the special processing in some graphics cards to reduce processor
requirements when playing DVDs and certain types of video files.
NOTE: Software usually includes installation instructions in its documentation or on other media, such as a CD.
- Abbreviations and Acronyms 1
- About Your Computer 2
- Left View 4
- Right View 5
- Back View 6
- Bottom View 7
- Appendix 9
- Macrovision Product Notice 10
- FCC Notice (U.S. Only) 10
- Using a Battery 11
- Removing the Battery 12
- Battery Performance 13
- Charging the Battery 14
- Conserving Battery Power 14
- Storing a Battery 15
- Power Management Modes 15
- ¡ Close the display 16
- Removing a Card 18
- Using the Display 19
- Adjusting Brightness 20
- Switching the Video Image 20
- Using the Camera 21
- Accessing Help 22
- Finding Information 23
- Dell Support Utility 24
- Dell QuickSet Help 24
- Glossary 26
- Obtaining Assistance 34
- Before You Call 36
- Contacting Dell 36
- Pairing the Keyboard 47
- Pairing the Mouse 48
- Numeric Keypad 49
- Key Combinations 49
- Touch Pad 50
- Keyboard Battery 51
- Using Multimedia 53
- Adjusting the Volume 54
- Adjusting the Picture 55
- Helpful Tips 56
- Network Setup Wizard 61
- Setting Up a New WLAN 62
- Connecting to a WLAN 63
- Windows Firewall 65
- Before You Begin 66
- Memory 67
- Mini Card 69
- Coin-Cell Battery 70
- Back to Contents Page 71
- Dell QuickSet 72
- Securing Your Computer 74
- Setting Up Your Computer 76
- Create a Wizard Disk 78
- Setting Up a Printer 79
- Power Protection Devices 79
- Line Conditioners 80
- System Setup Program 81
- Changing the Boot Sequence 82
- RAID Level 0 Configuration 82
- RAID Level 1 Configuration 83
- Deleting a RAID Volume 84
- Reinstalling Software 87
- Creating a Restore Point 89
- Enabling System Restore 90
- Before You Begin 90
- Reinstalling Windows XP 91
- Specifications 92
- Identifying Your Computer 96
- Packing the Computer 96
- Travel Tips 96
- Traveling by Air 96
- Troubleshooting 98
- Dell Diagnostics Main Menu 99
- Dell Support Utility 100
- Drive Problems 100
- DVD drive problems 101
- Hard drive problems 101
- Error Messages 103
- IEEE 1394 Device Problems 106
- Keyboard Problems 107
- A program stops responding 108
- A program crashes repeatedly 108
- A solid blue screen appears 108
- Dell MediaDirect problems 108
- Memory Problems 109
- Network Problems 110
- Power Problems 111
- Printer Problems 112
- Scanner Problems 113
- Sound and Speaker Problems 113
- Mouse Problems 114
- Video and Display Problems 115
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