Dell PowerVault 700N Manuale di Servizio

™   

xiiSet the monitor at a comfortable viewing distance (usually 510 to 610 millimeters [20 to 24 inches] from your eyes). Make sure that the monitor s

8 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting GuideterminatingSCSI bus at the tape device, 2-14terminology used in this manu

xiii !This guide describes how to install a PowerVault 720N, 740N, or a 760N filer in a rack, connect it to a PowerVault 700N Dis

xiv This guide uses the following terms:Filer refers to a PowerVault 720N, 740N, or 760N network data server.System refers, at a minimum,

xv"'Table 1 lists the kinds of formatting this guide uses to identify special information.#This guide con

xvi

xvii'%( )********************************* ((About the 720N, 740N, and 760N Filers . .

xviiiEnvironmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2Electrical Requirements . . . . . . . . . . .

xixLEDs on the Front and Back Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2Front Panel LEDs . . . . . . . . . .

xx,Figure 1-1. Front Panel Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2Figure 1-2. Features Behind th

xxiTable 2-8. Serial Console Default Communications Settings . . . . . . . . . . . . . . 2-19Table 3-1. Front Panel LED Code Description . . . . . .

____ __ __ ____ __ ____ __Information in this document is subject to change without notice.© 1998–1999 Network Appliance, Inc. Licensed to Dell Comput

xxii

Introduction 1-1%&'$(%)'$(%*'$+),1Dell™ PowerVault™ 720N, 740N, and 760N fi

1-2 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting GuideFigure 1-1 shows

Introduction 1-3Figure 1-2 shows the standard features that you can see with the front bezel removed. 

1-4 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting GuideFigure 1-3 shows

Introduction 1-5$%,An optional feature is a feature that you can use or order for your system to supple-ment the standard features. The

1-6 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting Guide"#$!%

Introduction 1-7The connectors of the cards and adapters installed in the slots fit through the slot openings in the filer’s back panel. Figure 1-5 sh

1-8 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting Guide$%&#Table 1-6 gives the slot assignments for the a

Introduction 1-9,)As a network data server, the function of the PowerVault 720N, 740N, or 76

v Use the following safety guidelines to ensure your own personal safety and to help protect your computer or storage system from p

1-10 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting Guide,&1($2 1-filertwo PowerVault

Installing a Filer System 2-1",,-.)The following list

2-2 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting Guide!+,+You need the following tools and equipm

Installing a Filer System 2-3,+Table 2-3 gives the filer’s dimensions and weight.Table 2-4 describes the recommended mini

2-4 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting GuideA rack mounting kit, consisting of:— Two rack adapter rails and mounti

Installing a Filer System 2-54!24769:!82. To attach each rack adapter rail to whole-U or half-U positions on the

2-6 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting Guide4!&(4+6939&

Installing a Filer System 2-7!4!&(4+6939&-"%4!&(

2-8 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting Guide),To install the filer after the rack ad

Installing a Filer System 2-9)%5. Install the half-U filler panel (provided with the rack mounting kit) above the file

vi(,"-./(+0+% 1+++0%0+

2-10 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting Guide)''%A cable management kit i

Installing a Filer System 2-11+-0%''$To connect the filer to a single PowerVault 700N stora

2-12 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting Guide0$2.//  1

Installing a Filer System 2-133. Route the cable through the cable management loop and then to the FC-AL adapter card in slot 7.4. Connect the free en

2-14 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting Guide+ .,7)'))

Installing a Filer System 2-15Figure 2-10 shows a SCSI cable connected to the tape backup device and to the con-nector, labeled SCSI TAPE./

2-16 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting GuideTable 2-5 lists all available network connectivity. '

Installing a Filer System 2-17%#'0.3!.To connect the

2-18 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting Guide +!,)&apo

Installing a Filer System 2-190.To connect an ASCII terminal to the filer, perform the following steps:1. E

viiKeep your system components away from radiators and heat sources. Also, do not block cooling vents.Do not spill food or liquids on your system co

2-20 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting Guide-!9

Installing a Filer System 2-21"$ ((4. Plug the other end of the power cord into a grounded electrical outlet.5. Repe

2-22 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting Guide

Troubleshooting the Filer Hardware 3-1122#'%'

3-2 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting Guide.# 8& '&The LEDs and LCD are controlled b

Troubleshooting the Filer Hardware 3-3Table 3-1 describes the three LED codes on the front panel.7 8&.*!Figure 3-2 shows

3-4 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting GuideTable 3-2 describes the power supply LED codes on the back panel.

Troubleshooting the Filer Hardware 3-5!!The built-in 10/100BASE-T Ethernet connector has two LEDs, as shown in Figure 3-

3-6 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting Guide"'# #Table 3-4 d

Troubleshooting the Filer Hardware 3-7)'#<#Table 3-5 describes the pair of yellow and green LEDs fo

viiiPosition cables and power cords carefully; route cables and the power cord and plug so that they cannot be stepped on or tripped over. Be sure th

3-8 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting Guide78' 8&The GB Ethernet card has one fibre-optic

Troubleshooting the Filer Hardware 3-92#% '&The system reports its status, error, and diagnostic messages on the L

3-10 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting Guide*)7#Table 3-8 lists the two types of startup mess

Troubleshooting the Filer Hardware 3-1137#The following list is a sample of POST messages that appear on the LCD:Checking

3-12 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting Guide*Env-B rupt err*Env-C rupt err*FP button stuck*FLPY init fail*FLPY reg

Troubleshooting the Filer Hardware 3-138%Table 3-9 lists LCD error messages that the system detects when starting.;

3-14 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting GuideDrive m.n not supportedm—The disk number; n—the disk ID num-ber. The s

Troubleshooting the Filer Hardware 3-15No disks! The system can detect FC-AL controllers but not the disks. Verify thatAll disks are installed proper

3-16 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting Guide)8After the system has started, the LCD d

Troubleshooting the Filer Hardware 3-17I/%-#:- $CIFS service disabled! This message app

ix!"#++% 

3-18 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting GuideFans stopped; replace them! This message appears if the fan assembly

Troubleshooting the Filer Hardware 3-19Parity disk x% rebuilt The system shows the amount of com-pleted data reconstruction on the spare disk after th

3-20 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting GuideThe following SES error messages might also appear during system opera

Troubleshooting the Filer Hardware 3-218.If a system problem has caused the system to halt or restart, the LCD displays one o

3-22 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting GuideSystem error: errsts%x %x—An error code representing a spe-cific error

Getting Help 4-1This chapter describes the tools Dell provides to help you when you have a problem with your PowerVault 720N, 740

4-2 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting Guide Dell provides a number of tools to assist you. These tools a

Getting Help 4-3Electronic Support [email protected] [email protected] (for Asian/Pacific countries only)support.euro.dell.com (for Europe

4-4 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting Guide!$You can call this automated service to ch

Getting Help 4-53. Include a copy of the Diagnostics Checklist indicating any tests you have run and any error messages reported by the Dell Diagnosti

xDisconnect the modem cable before opening a product enclosure, touching or installing internal components, or touching an uninsulated modem cable or

4-6 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting Guide"!Name: _________________________

Getting Help 4-7$When you need to contact Dell, use the telephone numbers, codes, and electronic addresses provided in

4-8 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting Guide897

Getting Help 4-9Sweden (Upplands Vasby) 009 46 8Switzerland (Geneva) 00 41 22Taiwan 002 886 —Thailand 001 66 —U.K. (Bracknell) 010 44 1344U.S.A. (Aust

4-10 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting GuideBruneiNOTE: Customers in Brunei call Malay-sia for sales, customer, a

Getting Help 4-11Denmark*(Horsholm)NOTE: Customers in Denmark call Sweden for fax technical support.Technical Support . . . . . . . . . . . . . . . .

4-12 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting GuideGermany*(Langen)Technical Support. . . . . . . . . . . . . . . . . .

Getting Help 4-13Japan(Kawasaki)Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 0088-22-7890Technical

4-14 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting GuideLuxembourg*NOTE: Customers in Luxembourg call Belgium for sales, cust

Getting Help 4-15Netherlands*(Amsterdam)Customer Technical Support. . . . . . . . . . . . . . . . . . 020. . . . . . . . . . . . . . . . 5818838Home/S

xiHandle components and cards with care. Don’t touch the components or con-tacts on a card. Hold a card by its edges or by its metal mounting bracket

4-16 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting GuideSingapore(Singapore)NOTE: Customers in Singapore call Malaysia for cu

Getting Help 4-17Sweden*(Upplands Vasby)Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . 08. . . . . . . . . . . . . . 590 05 1

4-18 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting GuideU.S.A.(Austin, Texas)Automated Order-Status System. . . . . . . . . .

Index 1activity LED on the front panel, 3-3Add at least xMB more memory message, 3-13ANSI terminalsee terminal connectionASCII terminalsee termi

2 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting GuideCONSOLE port, 1-5connecting a terminal, 2-19DB-9–to–DB-9 serial cable, 2-

Index 3error messages when haltingCPU fan has failed, 3-21Disk hung during swap!, 3-21Error dumping core, 3-21Halted, 3-21ISA IOCHK, 3-21Panicking, 3-

4 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting Guidehalt command, 2-14, 3-21Halted message, 3-21height of filer, 2-3help too

Index 5messages*Clock bogus. Date reset, 3-11*Clock dead, 3-11*Clock error, 3-11*Clock reset, 3-11*CPU fan stopped, 3-11*Env-A rupt err, 3-11*Env-A st

6 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting GuideUncor proc mchk: code x, 3-22Unsupported NVRAM size xMB, 3-16Unsupported

Index 7/rack, for installing the filer, 2-4Rebooting message, 3-21Replace NVRAM batteries! message, 3-16requirementsdocumentation, xivelectrical, 2-2e