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Enterprise Edition Administrator Guide 163
Cloud Edition Uninstallation Tasks
If an end user has a local Administrator account, they can uninstall Cloud Edition themselves. See
Cloud Edition User
Guide
. This section describes the
Administrator
process for uninstalling Cloud Edition.
These instructions detail the process of:
Removing protected files
Uninstalling Cloud Edition client software.
Prerequisites
You must have a local or domain Administrator account to perform the uninstallation.
Use the same Cloud_
XX
bit_setup.exe file to uninstall that was used to install.
Remove Protected Files
All encrypted documents on the device must be removed locally. Choose one of the following methods to remove
protected files:
Recommended method
: Turn off syncing from the sync folders. All folders and files will remain in the cloud but will be
removed from the local device.
Delete the files directly from the cloud and
allow syncing to occur. The cloud service will show there are no files on the
device, and when syncing occurs the local device will remove all data from the shared folder.
Delete the files directly from the local sync folder. The sync cl
ient will observe the change and remove all files from the
cloud service.
The installer offers the option to over
ride its protection check for synchronized files. For more information, see Override
Protection Check for Synchronized Files.
Dropbox
1
In the system tray, select the
Dropbox icon
, and click the Settings icon.
2
In
Preferences
, click the
Account
tab, and then
Selective Sync
.
3
Deselect folders to remove syncing.
4
Click
Update
.
5
At the confirmation dialog, click
OK
. (The folders will be removed from Dropbox on the computer but are still available
on the web and other devices.)
6
At the Dropbox Preferences window, click
OK
.
7
The system tray icon indicates settings are being applied. This may take several minutes.
8
When the Dropbox icon indicates that remove syncing is complete, navigate to
Windows Explorer > Dropbox
. If any
files or folders were not removed, manually delete them.
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